Please note that all sales are final. Goods sold are not refundable except under the conditions stated below.
If you discover any defects with your product during unboxing, please take immediate photos or video evidence of the defect. Contact our customer service team as soon as possible for assistance. After reviewing the evidence, we may offer to resend the defective part or the entire set, depending on the nature of the defect.
To be eligible for a return, the product must be returned in its original packaging. The packaging must be in good condition and must adequately protect the product during transit. Products returned without suitable packaging or damaged packaging may not qualify for a return.
If a return is authorized by our customer service, please send the defective product to the following address:
MALIMALI KIDS STORE, D-02-02 Plaza Se. Ruang, Jalan Eco Santuari 8/3, 42500 Telok Panglima Garang SGR, Malaysia.
Make sure to include a note stating your order ID for reference. This is crucial for us to verify and process your return efficiently.
Upon receipt and inspection of the returned item(s), if your return is approved, we will proceed with resending the replacement product to you at no additional cost.
For any questions or concerns regarding your purchase or our return policy, please contact our customer service at 0162106826.
