FAQ

About Malimali Cashback

What is Malimali Cashback Program?

Earn while you shop! With every purchase, you can redeem 1% of the total amount and keep it in your store wallet. Then, easily generate a discount voucher to use on your next order. You can redeem up to 10% of the total purchase amount using your cashback on future purchases. It's our way of saying thank you for being a loyal customer! Happy shopping and saving!

Is a store account mandatory to earn cashback rewards?

A: You bet! You need a store account to join in on the fun. Plus, registering with us means your cashback rewards will go straight into your wallet. Sweet deal, right?

How can I earn cashback rewards?

A: It’s super easy! Earn cashback by buying offer products or jumping into any of our current promotions. Check out our list of existing Cashback Offers and start earning those rewards!

How do I redeem my cashback rewards amount?

A: Just log in to your store account and head over to the My Wallet section. Generate a discount voucher from your balance and use it during your next checkout. Remember, you can redeem up to 10% of your total purchase amount with your cashback. Happy saving!

Just a heads up: make sure not to generate a voucher for more than 10% of your intended purchase amount.

For example, if you generate a RM20 cashback voucher, it can only be used when your total purchase is more than RM200.

How can I check my cashback balance?

A: Log in to your account and check out the My Wallet page. You can also see it from the cashback rewards popup. Keeping track of your rewards has never been this fun!

How long will it take for cashback to add to my wallet account?

A: Blink and you’ll miss it! Your cashback will be in your wallet instantly once you complete a promotion.

Does my cashback balance expire?

A: Nope, your cashback balance doesn’t expire! So take your time and use it whenever you want.

How do I contact support if I have questions about my cashback rewards?

A: Our fantastic support team is always here to help! Just send us an email, and we'll get back to you ASAP.